> Wrong size, colour, style....wrong anything?

• For peace of mind we offer an unbeatable 45 day return policy. If you are after an exchange a new purchase needs to be made. You can purchase your new pair prior to or after getting your refund (the choice is yours). 

> What are the conditions of returning an item for a refund?

• All items need to be sent back no later than 45 days after the date featured on your Sole Central invoice (the one emailed to you upon purchase) to receive a product refund.

• Product refund refers to the 'product value' of the item/s purchased, less any product or overall order discounts applied to the order (if applicable).

• Original shipping costs are not refundable. .

• All returns are done via the post with the return shipping costs paid for by the customer returning the goods.

• Unfortunately we can not accept any returns if the goods have been marked or show clear signs of wear/use. If they are deemed by us to be worn, marked or used, a refund or exchange will not be processed and a return shipping fee of $10.00 charged to send the items back.

• All items being returned must be placed back into their original packaging and tags.

> What is the process for returning an item for a refund?

• All items you wish to return for a refund need to be sent back to: